"I'm a supervisor for a medium-sized Armed security company out of California. Previously we used the Motorola WAVE service with Moto TLK radios. Lately, they have gotten so bad that about 40% of the radio traffic would not go thru or we would just get chirps. Now these radios are supposed to be our Lifeline if we get into anything sketchy. With the work that we do we REQUIRE reliable communications. We do Arrests, Alarm Response, Evictions, you name it.
Because Motorola WAVE is TRASH we were looking for something better. Looking at the listing at Amazon i was hesitant at first because it wasn't a name i recognized but i was willing to try anything at this point.
I reached out to NEXTCOM by email first asking some questions before i bought and let me tell you.... EVERYONE that I've been in contact with has been AMAZING! Customer support of the bat was Top Tier. It is a Canadian-based company. Everyone there has responded to my emails very quickly and has been helpful.
Shout out to Merle, Karen, Jerry, and Jason. They are all amazing and even helped me activate these after business hours."